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Frequently Asked Questions
How long does shipping take?â–¼
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 days depending on your local customs processing and location.
What is your return policy?â–¼
We offer a 30-day return window for all unworn items with original tags. Simply use our online portal to generate a prepaid label for a hassle-free refund.
What payment methods do you accept?â–¼
Mountune accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna for orders over one hundred dollars.
How do you ensure product quality?â–¼
Every garment undergoes a rigorous three-point inspection process. We source premium, sustainable fabrics to ensure your fashion pieces maintain their shape and color after multiple washes.